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About ISO 9000

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What is ISO 9000
  • Certification based on a company's quality processes
  • It is not a product certification, but a quality system standard
  • Registration covers a specific location, specific facility, or several sites or facilities of a company that are audited simultaneously, but not necessarily an entire company
  • Registration is usually good for three years
  • Registration costs range from $10,000 to $30,000, but could be higher depending on size and scope of the audit
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Why is ISO 9000 Important
  • Business looking for a common set of globally accepted quality standards
  • ISO 9000 is recognized in the European Community as the leading quality management standard
  • Large and small manufacturers and service companies in Europe and the U.S. have begun to use ISO 9000 certification to benchmark their choice of suppliers
  • Focuses on a company process, not individual products. After certification increased cost savings is usually found

Where is ISO 9000 Currently

      Industrial and Commercial Machinery and Computer Equipment
      Chemicals and Allied Products
      Measuring, Analyzing and Controlling Instruments
      Electronic and Other Electrical Equipment and Components
The Most Important External Benefits of Registration
  1. Higher Perceived Quality in Marketplace
  2. Improved Customer Satisfaction
  3. Competitive Edge
  4. Reduces Customer Quality Audits
  5. Increases Market Share

(Results of a 1996 Irwin Professional Publishing, Dun & Bradstreet Survey of 1,880 companies who had attained registration)

The Most Important Internal Benefits of Registration

  1. Greater Quality Awareness
  2. Positive "Cultural" Change
  3. Increased Operational Efficiency/Production

(Results of a 1996 Irwin Professional Publishing, Dun & Bradstreet Survey of 1,880 companies who had attained registration)

For more information, contact us, or in the United States you may call 1888.597.4789. If you are outside the U.S., please contact your local D&B office.


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July 31, 1998 - JAS